


For more information or enquiries, please contact us at via Facebook Direct Message, 7-Eleven Malaysia Facebook page on Mondays to Fridays, 9:00am to 6:00pm.
We take our customers’ privacy seriously and we will only collect and use your personal information as outlined below. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
7-Eleven Malaysia Sdn. Bhd. does not sell, share or trade customers personal information collected online with Unaffiliated Third Parties.
When you submit your pledge for 7-Eleven Malaysia’s “You Pledge, We Plant!” campaign, the personal information we collect may include your:
The personal information we collect from you will be used in some or all of the following ways:
Further, we may use the information you provide to carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.
You undertake to treat the personal access data confidentially and not make it available to Unauthorised Third Parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
7-Eleven Malaysia Sdn. Bhd. ensures that all information collected will be safely and securely stored. We protect your personal information by:
We do not share the information you have given us with unaffiliated groups without your explicit permission. We may share some of your personal information with certain affiliated groups. For example: Affiliated Third Parties and contractors – such as our Social Media agency – for the sole purpose of managing our social media platforms. These groups do not share your personal information or use it for any purpose other than as instructed by us. In exceptional circumstances 7-Eleven Malaysia Sdn. Bhd. may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. 7-Eleven Malaysia Sdn. Bhd. is committed to complying with the PDPA (Personal Data Privacy Act 2010) and the National Privacy principles.
7-Eleven Malaysia Sdn. Bhd. reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our site.
In compliance with the Personal Data Protection Act 2010 and its regulations, this notice is issued to all participants. This Notice will inform you of your rights with regards to your personal data that has been and/or will be, collected and processed by us.